Frequently Asked Questions
Practical answers about bookings, prices, children, pickup times and what to bring on your excursion.
The time shown on the tour page is the earliest departure in the pickup window. Your exact pickup time and meeting point are confirmed by email after booking, based on your hotel or selected area.
Bring comfortable footwear, sun protection, water and any personal medication. Hiking tours may require suitable walking shoes and extra water; the individual tour page lists any route-specific items.
Yes. Where offered, Adult, Child and Infant prices are shown in the booking calendar. Age limits and eligibility can vary by excursion, so enter the correct guest ages when booking.
Only items listed under Included are covered by the tour price. Museum, archaeological-site, boat or other optional fees shown under Excluded are paid separately unless the tour page states otherwise.
Contact us as soon as possible at sales@cretevisit.gr. Changes and cancellations depend on supplier availability and the conditions shown at booking; late cancellations may not be refundable.
Pickup is available from the areas listed in the tour search and on the booking page. If your hotel is outside the standard route, we will confirm the nearest meeting point by email.
